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Power, sound & updates

People can’t hear me on calls

Check the call’s microphone and audio output.

1

Unmute the call and select Headii as the audio output.

2

Make sure clothing is not covering the microphones. Try again somewhere quieter.

3

Switch the call to your phone. If the other person still cannot hear you, check the call app and phone connection.

Good to know

If the issue only happens with Headii, tell us which phone and calling app you used.