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Power, sound & updates

Headii won’t charge

Check the cable, charging port, and power source.

1

Check that the port and cable are dry and undamaged.

2

Connect the cable securely at both ends. The status light is solid red while charging and solid green when fully charged.

3

Check the power source with another device.

Before you continue

Stop charging if Headii gets unusually hot, smells unusual, or looks damaged.