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Connection & setup

Headii won’t connect to the app

Check power, Bluetooth, and app permissions first.

1

Hold + for 3 seconds to turn on Headii, then keep it near your phone.

2

Turn on Bluetooth. Allow the connection permission requested by the Headii app.

3

Open the app and select your Headii. If it is not listed, add it in the app. The blue light flashes during pairing or automatic reconnection.

4

Try connecting again.

Good to know

If the app says Headii is linked to another account, send feedback before resetting it.