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Connection & setup

Music works, but the app says disconnected

Music and app features use separate connections.

1

Open the Headii app. Check the connection status on Home.

2

Select the Headii you want to use.

3

If it is disconnected, keep it near your phone and follow the app’s connection prompts.

Good to know

A Bluetooth audio connection alone does not connect Headii to the app. A flashing blue light means pairing or reconnecting, not that the app is connected.